Opening & Delivery

CHRISTMAS OPENING & DELIVERY

Opening Times

Normal Opening Times:

Monday – Thursday 8.00am – 4.30pm
Friday 8.00am – 12.00pm

Thursday 23rd December 2021 - Normal opening times
Friday 24th December 2021 – Closed
Monday 27th December 2021 – Closed
Tuesday 28th December 2021 – Closed
Wednesday 29th December 2021 – Closed
Thursday 30th December 2021 – Closed
Friday 31st January 2021 – Closed
Monday 3rd January 2021 – Closed
Tuesday 4th January 2021 – Normal opening times

Christmas Despatch Times

Non-engraved orders: Order by 2pm Tuesday 21st December and your order will be despatched the same day.

Engraved orders: Approved by 12pm Tuesday 21st December and your order will be despatched the same day.

UPS Standard delivery can take 3 working days for UK deliveries in the period upto Christmas. If you require it sooner then select UPS Express Saver at the checkout.

Delivery Info

The vast majority of non customised (no engraving, no photo print or no gift wrap) orders will be shipped on the same day that the order is received, except at weekends and bank holidays when they will be sent on the next working day.  Any orders placed before 2pm Monday-Thursday will be delivered the next working day (subject to UPS restrictions e.g. exceptionally busy periods, remote areas and inclement weather).

Please note UPS will not deliver to a PO Box.

Orders received on a Friday before 10am will be delivered the next working day (subject to UPS restrictions e.g. exceptionally busy periods, remote areas and inclement weather).

You can use this tool to calculate a more accurate time as to when delivery will be made. Just ensure you enter our country "United Kingdom", Post Town as "Sheffield" and Postcode of "S20 3FH". Then enter your details and submit.

If you are unable accept your delivery, it may be taken to a local UPS Access point to collect at your convenience.  These UPS-affiliated retail locations are local shops - like newsagents or grocers.  You will receive notification of this by UPS.

Customised Orders

Engraving
If you have requested an item to be engraved please be aware that despatch will happen up to two working days after your approval of the engraver's proof you will be emailed.

Photo Print
Items will normally be despatched within 2-3 working days.

Gift Wrap
Items will normally be despatched within 1-2 working days.

Pricing

Mainland UK & EU/EEA customers

Orders for customers in mainland UK will be sent via our delivery partner UPS.

For EU/EEA customers the total price you pay (including the carriage) covers all import taxes and charges. You will NOT be asked for any further payment by UPS before delivery

Shipping rates for mainland UK

Order value                Delivery charge
£0.00 - £99.99             Calculated at Checkout
£100+                          Free

Shipping rates for rest of the world

Will be calculated at the checkout.